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SHIPPING 

How long will it take for my order to arrive? 

Deliveries may be slightly delayed depending on the local delivery network in your region. We hope that you lend your patience to the logistic teams no matter where they are, who are supplying us with our daily essentials and keeping goods flow through our communities.  

All standard orders will be shipped within 3-5 Business Days of confirmation from our team that they have received your order. If your order includes an item that we indicated will be shipped at a later date, we will only ship the entire order out together once the item arrives. 

How do I place a return or exchange? 

It’s our goal to ensure you have the best possible experience with us, and so we offer returns valid for 30 days from the date of arrival. As such, you will be responsible for paying for your own shipping costs for returning your item. 

To return your item, do email us at hello@telvinnwafor.com

Can I return or exchange an item I bought on sale? 

Unfortunately, all items purchased during a sale or marked at a discounted rate cannot be exchanged or refunded. If you send them back to us for a return we will not be able to process a refund. If you have any questions about sizing, fit, or fabric, please reach out to our customer service before placing your order. 

I think I got the sizing wrong on my order, can I exchange it for a different size? 

We’re happy to send you the right size and do an exchange! Otherwise, we only replace items if they have arrived defective or damaged. If you need to exchange it for the same item in a different size, send us an email at hello@telvinnwafor.com before sending your item to our office address.

Still got questions? Want to say hi?

Email us: hello@telvinnwafor.com 

Whatsapp us:+234 803 750 3107